Factsheets and Leaflets

Heating – Simple Guides for Householders

 

Electric Storage Heaters

Storage heaters are basically a well-insulated box filled with ceramic bricks to “hold” the heat provided by an electric element running through the centre. They “charge” or absorb and store heat at the times when they can take advantage of the off-peak or cheaper rate electricity. Their controls can be adjusted to release heat throughout the following day.

DOWNLOAD GUIDE »

Using Heating Controls Effectively

Taking control of your heating system can help you make the most of the heat in your home and manage how much it costs.

DOWNLOAD GUIDE »

 

 

 Energy Advice – Simple Guides for Householders

 

Saving Energy and Money

Simple Guide Energy Saving thumbnailWith energy bills going up and up, there’s never been a better time to look at ways to save money, and reduce your carbon footprint at the same time.

DOWNLOAD GUIDE »

 

 

 

Condensation and Mould

Damp housing can lead to the growth of mould (and mould feeding mites) on walls and furniture. This not only looks unpleasant, with the potential to cause considerable damage to wallpaper, wall surfaces, window frames and furniture, but it can also affect the health of the householder.

DOWNLOAD GUIDE »

 

Draught Proofing

All properties need to have a certain level of ventilation to let fresh air in and reduce condensation and mould, but gaps in the wrong places can lead to cold draughts and heat loss. To draught-proof your home you should block up unwanted gaps that let cold air in and warm air out.

DOWNLOAD GUIDE »

 

Secondary Glazing

Secondary glazing offers an alternative to householders who don’t want to or are unable to replace their existing single-glazed windows with more energy efficient double glazing. It provides some of the benefits of double glazing in terms of helping to prevent heat loss, providing sound proofing and sealing draughts, but at a reduced cost and level of disturbance than installing new windows.

DOWNLOAD GUIDE »

Low Energy Lighting

By replacing a traditional light bulb with an energy saving light bulb, which lasts around ten times longer than a traditional bulb, you can make savings of around £40 before it needs replacing, so across a typical home the savings can quickly add up.

DOWNLOAD GUIDE »

 

Understanding Your Electricity Meter and Bill

You should read your meter regularly to make sure that your bills are accurate and you’re not running up a large debt or credit. Electricity meters are fitted with either mechanical, digital or dial displays, measuring the amount of electricity used in Kilowatt Hours (kWh).

DOWNLOAD GUIDE »

 

Understanding Your Gas Meter and Bill

You should read your meter regularly to make sure that your bills are accurate. Gas meters are fitted with either mechanical, digital or dial displays, measuring the amount of cubic feet or cubic metres used. If your gas use is shown in cubic feet it will be converted into metres by your supplier to calculate your bill.

DOWNLOAD GUIDE »

Tariffs, Payment Options and Switching Suppliers

If you have never switched supplier, or changed tariffs, you might be able to save money by finding a better deal. All suppliers are now obliged to tell you if they have a better tariff available to you, although they won’t tell you if there is a better offer elsewhere.

DOWNLOAD GUIDE »

 

Priority Service Register

Gas and electricity suppliers are obliged to offer a range of FREE services and additional benefits to support their most vulnerable customers. The free services listed in this guide are available to all mains gas and electricity customers who meet the eligibility criteria.

DOWNLOAD GUIDE »

Insulation – Simple Guides for Householders

 

Loft Insulation

Without loft insulation as much as a quarter of the heat you pay for could be escaping through the roof. Loft insulation is one of the most effective ways of achieving a warmer home which is cheaper to run and more energy efficient.

DOWNLOAD GUIDE »

 

Cavity Wall Insulation

Homes built after 1920 generally have cavity constructed external walls, made of two “skins” separated by a hollow space, or cavity, between them. Cavity wall insulation fills the hollow space, keeping the heat in and saving you energy.

DOWNLOAD GUIDE »

 

Solid Wall Insulation

If your property was built before 1920, it is likely that it was built with solid stone or brick external walls. If these walls are un-insulated you could be losing up to a third of your property’s generated heat, wasting money and energy.

DOWNLOAD GUIDE »

 

 

Renewable Energy – Simple Guides for Householders

 

Solar Photovoltaic Panels (PV)

The South West is one of the best areas of the country to install solar PV due to its sunny climate. Solar PV is a renewable energy technology which can save money on your bills and generate an income through the Feed-in Tariff (FIT).

DOWNLOAD GUIDE »

 

Solar Thermal Panels

Sunlight can easily be used to heat domestic hot water and in some cases also be used to heat your home. The collector absorbs heat from the sun. Fluid (usually anti-freeze),passing through the panel/tubes is heated and then fed (usually by a pump) to a hot water cylinder.

DOWNLOAD GUIDE »

 

Generating Electricity from Wind

Wind turbines harness the power of the wind to generate electricity; the stronger the wind, the faster the blades turn, producing more electricity. The wind turns the blades which are connected to a rotating shaft which passes into an electricity generator where the electricity is generated.

DOWNLOAD GUIDE »

 

Ground source heat pumps

Ground source heat pumps use pipes buried in the ground to extract heat for use in radiators, underfloor or warm air heating systems and hot water in your home. They use around a third less electricity for heating than other forms of electrical heating, delivering heat at lower temperatures over much longer hours than a conventional boiler, although if properly controlled it can switch on and off with the heating requirements of your home.

DOWNLOAD GUIDE »

Air source Heat Pumps

Air source Heat Pumps (ASHPs) absorb heat from the outside air for use in radiators, underfloor or warm air heating systems and hot water in your home. They use around a third less electricity for heating than other forms of electrical heating, delivering heat at lower temperatures over much longer hours than a conventional boiler, although if properly controlled it can switch on and off with the heating requirements of your home.

DOWNLOAD GUIDE »

Small-scale Hydroelectricity

Hydro-electricity converts the potential energy stored in water held at height into kinetic energy (or the energy used in movement), turning a turbine to produce electricity. Improvements in small turbine and generator technology mean that ‘micro’ (under 100kW) hydro schemes are an efficient means of producing electricity.

DOWNLOAD GUIDE »

Understanding Feed-in Tariffs

The British Government introduced Feed-in small scale (less than 5MW), low carbon electricity Tariffs (FITs) on 1st April 2010 to incentivise generation. FITs provide a financial incentive for homeowners, and consequently reduced pay-back periods for communities and businesses that are not traditionally in the electricity market, to install electricity generating technologies.

DOWNLOAD GUIDE »

Wood Fuelled Heating

Wood fuelled appliances are best suited to properties without access to the mains gas network. The cost of buying wood fuel is usually comparable to oil and the costs of running a wood fuelled appliance should be less than LPG or electric heating systems.

DOWNLOAD GUIDE »

 

Simple Guides for Landlords

A simple guide for landlords

 

This simple guide explains the legal responsibilities for landlords relating to the energy efficiency of their properties, along with details of the schemes and service to make improvements