Community Energy Plus has celebrated passing an important milestone in their journey towards achieving ISO9001 Quality Management System accreditation with 11 staff gaining IRCA certified internal quality auditor qualifications.
The Camborne based charity which helps Cornish householders to enjoy warmer, more energy efficient homes, is following the ISO (International Organisation for Standardisation) 9001 standard to embed quality control processes across all areas of its activities. The Charity’s trading arm, Low Carbon Futures, has now added quality management system mentoring to its portfolio of services.
Ian Smith, Managing Director of Community Energy Plus, said: “Having 11 qualified internal quality auditors within the organisation is a clear demonstration of our commitment to delivering the highest levels of quality and customer satisfaction and our eyes are now firmly fixed on achieving ISO 9001 accreditation next year.”
Senior management and staff from all areas of the charity’s operations completed an introductory ISO 9001 one day training course followed by two days of internal auditor training. These were Ian Smith, Tim Jones, Dionne Jones, Andy McKenzie, Charlotte Cade, Nick Navratil, Nicola Kennedy, Donna Bingham, Alec Rice, Michael Reed and Hayley Uren.
The training was provided by SGS and was supported by a Government Transition Fund grant. The International Register of Certified Auditors is the world’s leading auditor training certification body.